Terms & Conditions of Sale

Web Shop Terms & Conditions

General Data Protection Regulation

It is now a legal requirement for companies who collect data about individuals to explain how it is used, stored and the individuals’ rights to that data. This does not include data collected as part of B2B transactions which make up the majority of Accepta sales. For individuals wishing to purchase from Accepta the following details how we will treat your data.

What we collect: Accepta collects data associated with orders, this includes name, contact details and order history. Accepta does not collect payment information such as card details,

What we do with that data: Accepta uses this data to fulfil customer orders including the shipping of products, invoice receipts and analytical reports where follow up is required.

How do we look after your data: Data is stored on our web orders database which is protected by two layers of server security to prevent a breach.

Why we need it how long do we keep your data: At this period of time Accepta holds order data indefinitely as a record of purchases.

What are your rights to data we hold:

  • The right to data portability – To be provided with your data in a format it can be transferred to another service.
  • The data subject’s right to access to information. – To know where and how the information is used.
  • The right of correction, technically known as the right to rectification – If your data is incorrect you can request rectification.
  • The right to be forgotten (erasure). – Request that Accepta deletes all data held on you.
  • The rights to restrict processing – You permit Accepta to hold data but not to make further use of it.

Payment Privacy

Accepta does not store credit card details nor do we share customer details with any 3rd parties. All payments are processed through secure payment gateways provided by PayPal.

Delivery Policy

We aim to ship orders within the stated times on our webshop.

Lab orders are usually shipped same or next day to arrive within 24-48 hours

The chemical production department operates on a 7-10 working day delivery, however, this is only on extremely busy productions days and orders will be delivered much sooner in most cases.

Chemical delivery is performed by Swift and smaller non chemical items are shipped by Royal Mail.

Refund / Cancelation Policy

Accepta will gladly see the return for replacement or refund of faulty products.

Orders made in error can be returned if not used.

We operate a 30 day return period.

If Accepta is not at fault we will not offer to fund or arrange the return.

What are Cookies?

Cookies are small text files that we store on your computer whilst you are visiting our website.

There are 4 basic types of cookie:

  • A. Session cookies – allow websites to link your actions during a specific session – these cookies expire when the session is ended.
  • B. Persistent cookies – these are stored on your device between sessions and they allow your choices and browsing history across the site or across multiple sites to be recorded. These cookies can be used to target advertising. They will remain on your device unless you either delete them or they time expire
  • C. First party cookies – these are cookies set by our website.
  • D. Third party cookies – these are cookies set by a domain different from our site whilst you are using our site.

Since 2011 there has been a requirement for us to obtain subscribers’ or users’ consent to the use of certain types of cookie.

There are 4 categories of cookie that can be used:

1) Strictly necessary cookies – these are normally first party session cookies that are essential for you to be able to use all the features of our website. These cookies enable the services that you have requested and as such consent is not required for these. However the law narrowly defines strictly necessary and restricts them to those cookies that store a unique identifier that manages and identifies you in respect of other current users of the site so that a consistent and accurate service can be provided. These cookies will not be used for marketing purposes or for remembering your preferences and ID outside of the current session.

2) Performance cookies – these are cookies that may be either first or third party, session or persistent and are used to collect information about how you use the site but they do not collect any personal information that could identify you. The information is made anonymous by aggregating it together so that we can improve the performance of the site. Examples may include web analytics, advertising response rates, affiliate tracking, and error management but they should not be used to retarget adverts – if they do then they will need to be classified under category 4 as well. We need your consent for the use of these cookies during your session.

3) Functionality cookies – these are cookies that may be either first or third party, session or persistent and will generally be the result of your actions where they will remember the choices that you have made. They may also be used to deliver a service that you have not explicitly requested but is being offered to you. They can also be used to prevent you being offered a service that you have previously rejected. These cookies should not be used to retarget adverts – if they do then they will need to be classified under category 4 as well. We need your consent for the use of these cookies during your session.

4) Targeting or advertising cookies: these are cookies that are normally 3rd party persistent (but time limited) cookies that are used to deliver adverts that are more relevant to you by collecting information about your browsing habits. Where these are being used as part of an advertising network that collects browsing habits in order to target relevant adverts to you we will advise you of such. We need your consent for the use of these cookies during your session.

You are in control of the use of cookies. We take privacy very seriously and are committed to safeguarding your privacy as one of our website users.

With regards to cookies then you can normally control these via your browser. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer (version 9) you can refuse all cookies by clicking “Tools”, “Internet options”, “Privacy”, and selecting “Block All Cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

General Terms & Conditions

Accepta Ltd – Standard Terms and Conditions of Sale

1. DEFINITIONS AND INTERPRETATIONS

1.1. In these Conditions:

“Accepta” means Accepta Ltd and subsidiary, division or trading units of Accepta Ltd;

“Buyer” means the person firm or company so described in the Order;

“Conditions” means the standard terms and conditions of purchase set out in this document and (unless the context otherwise requires) includes any varied or special terms and conditions agreed in writing between Accepta and the Buyer;

“Contract” means the contract of the sale and supply of the Goods and/or the supply and performance of the Services subject to these Conditions;

“Goods” means the Goods (including any instalment of the Goods or any part of them) described in the Order;

“Order” means any written quotation of Accepta which is accepted by the Buyer, or any written order of the Buyer which is accepted by Accepta for the supply of Goods or performance of Services;

“Price” means the Price of the Goods and/or the charge for the Services;

“Specification” includes any plans, drawings, data, chemical formula or process or other technical requirements or information including Accepta’s web site relating to the Goods or Services agreed between the parties.

2. GENERAL BASIS OF SALE

2.1. These Conditions apply to all Contracts for sale of Goods by Accepta.

2.2. The placing of an Order by the Buyer for the Goods shall constitute acceptance of these Conditions notwithstanding any other terms and conditions subject to which any quotation by Accepta is accepted or purported to be accepted or any such order is made or purported to be made by the Buyer.

2.3. No Order submitted by the Buyer shall be deemed to be accepted by Accepta unless and until confirmed in writing by Accepta’s authorised representative.

2.4. No variation to these Conditions shall be binding unless agreed in writing between the authorised representatives of the Buyer and Accepta.

2.5. The Buyer acknowledges that all advice, instructions or recommendations of Accepta rely and are dependent upon all the information and technical background given to Accepta by the Buyer.

2.6. Where the Buyer does not specify a particular process, Accepta will not be liable for any defect or failure of the process or entitle the Buyer to withhold payment if Accepta have dispensed with such inspection on request of the Buyer for whatever reason.

3. ORDERS AND SPECIFICATIONS

3.1. The Buyer shall be responsible to Accepta for ensuring the accuracy of the terms of any Order (including any applicable Specification) submitted by the Buyer, and for giving Accepta any necessary information relating to the Goods pursuant to clause 2.5 or otherwise within a sufficient time to enable Accepta to perform the Contract in accordance with its terms.

3.2. The quantity, quality, description, functionality, facilities, functions, capacity and description of the Goods shall, subject as provided in these Conditions, be as specified in the Order and any applicable Specification as set out either in Accepta’s quotation or in the web site of Accepta or any documents referred to in the Order. In the event of conflict, preference will be given to Accepta’s web site.

3.3. All drawings, illustrations or any product literature or other publications of Accepta must be regarded as approximations only.

3.4. Any Specification supplied by Accepta to the Buyer in connection with the Contract, together with all intellectual property rights in the Specification, shall be the exclusive property of Accepta. The Buyer shall not disclose to any third party or use any such Specification except to the extent that it is or becomes public knowledge through no fault of the Buyer, or as required for the purpose of the Contract. Upon request of Accepta the Buyer will return to Accepta any documents (or other media) in or upon which any part of the Specification has been supplied by Accepta and shall not retain copies thereof.

3.5. If the Goods are to be manufactured or any process is to be applied to the Goods by Accepta in accordance with a Specification submitted by the Buyer, the Buyer shall indemnify Accepta against all loss, damages, costs and expenses awarded against or incurred by Accepta in connection with any claim for infringement of any intellectual property rights of any other person which results from Accepta’s use of the Specification so submitted by the Buyer.

3.6. Accepta reserves the right to make any changes in the Specification of the Goods which are required to conform with any statutory or other regulatory requirements applicable to the Goods.

3.7. No Order which has been accepted by Accepta may be cancelled by the Buyer except with the agreement in writing of Accepta and on terms that the Buyer shall indemnify Accepta in full against all loss, costs, damages, charges and expenses incurred by Accepta as a result of cancellation.

3.8. No order which has been accepted by Accepta may be changed or altered by the Buyer except with the agreement in writing of Accepta and payment by the Buyer of a 10% surcharge (calculated as 10% of the Price) to Accepta.

4. PRICE OF THE GOODS

4.1. The Price shall be Accepta’s quoted price. The Price quoted is valid for 30 days only, after which time they may be altered by Accepta without giving notice to the Buyer.

4.2. Accepta reserves the right, by giving notice to the Buyer at any time before delivery, to increase the Price to reflect any increase in the cost to Accepta which is due to any factor beyond the control of Accepta, any change in delivery dates, quantities or the Specifications which is requested by the Buyer, or any delay caused by any instructions of the Buyer or failure of the Buyer to give Accepta adequate or accurate information or instructions.

4.3. Except as otherwise stated under the terms of the Order and unless otherwise agreed in writing between the Buyer and Accepta, the Price is given by Accepta on an ex works basis, and where Accepta agrees to deliver the Goods otherwise than at Accepta’s premises, the Buyer shall be liable to pay Accepta’s charges for transport, packaging and insurance.

4.4. The Price is exclusive of any applicable value added tax, which the Buyer shall be additionally liable to pay to Accepta.

5. TERMS OF PAYMENT

5.1. Subject to any special terms agreed in writing between the Buyer and Accepta, Accepta shall be entitled to invoice the Buyer for the Price on or at any time after delivery of the Goods or the Buyer wrongfully fails to take delivery of the Goods, in which event Accepta shall be entitled to invoice the Buyer for the Price at any time after Accepta has notified the Buyer that the Goods are ready for collection or (as the case may be) Accepta has tendered delivery of the Goods.

5.2. The Buyer shall pay the Price within 30 days of the date of Accepta’s invoice unless otherwise notified by Accepta to the Buyer in writing, and Accepta shall be entitled to recover the Price, notwithstanding that delivery may not have taken place and the property in the Goods has not passed to the Buyer. The time of payment of the Price shall be of the essence of the Contract. Receipts for payment will be issued only upon request.

5.3. If the Buyer fails to make any payment on the due date then, without prejudice to any other right or remedy available to Accepta, Accepta shall be entitled to:

5.3.1. cancel the Contract or suspend any further deliveries to the Buyer;

5.3.2. appropriate any payment made by the Buyer to such of the Goods (or goods and/or services supplied under any other contract between the Buyer and Accepta) as Accepta may think fit (notwithstanding any purported appropriation by the Buyer); and

5.3.3. charge the Buyer interest (both before and after any judgment) on the amount unpaid, at the rate of 4 per cent per annum above National Westminster Bank Plc base rate from time to time, until payment in full is made (a part of a month being treated as a full month for the purpose of calculating interest) before and after judgment.

6. DELIVERY

6.1. Delivery of the Goods shall be made to some place agreed by Accepta, by Accepta delivering the Goods to that place.

6.2. In the case of sales made F.C.A, F.A.S. or F.O.B. UK mainland unless otherwise agreed the Buyer shall upon request by Accepta nominate a carrier or vessel willing to receive the Goods within 30 days from the date of Accepta’s request.

6.3. Any dates quoted for delivery of the Goods are approximate only and Accepta shall not be liable for any early or late delivery of the Goods however caused.

6.4. Where delivery of the Goods is to be made by Accepta in bulk, Accepta reserves the right to deliver up to 2½ per cent more or 2½ per cent less than the quantity ordered without any adjustment in the price, and the quantity so delivered shall be deemed to be the quantity ordered.

6.5. Where the Goods are to be delivered in instalments, each delivery shall constitute a separate contract and failure by Accepta to deliver any one or more of the instalments in accordance with these Conditions or any claim by the Buyer in respect of any one or more instalments shall not entitle the Buyer to treat the Contract as a whole as repudiated.

6.6. If Accepta fails to deliver the Goods (or any instalment), Accepta’s liability shall be limited to the excess (if any) of the cost to the Buyer (in the cheapest available market) of similar goods to replace those not delivered over the Price of the Goods.

6.7. If the Buyer fails to take delivery of the Goods or fails to give Accepta adequate delivery instructions at the time stated for delivery (otherwise than by reason of any Force Majeure or by reason of Accepta’s fault) then, without prejudice to any other right or remedy available to Accepta, Accepta may:

6.7.1. store the Goods until actual delivery and charge the Buyer for the reasonable costs (including insurance) of storage; or

6.7.2. sell the Goods at the best price readily obtainable and (after deducting all reasonable storage and selling expenses) account to the Buyer for the excess over the Price or charge the Buyer for any shortfall below the Price under the Contract.

6.8. Any charges quoted for delivery of the Goods including transport, packaging and insurance are approximate only and Accepta shall not be liable for any changes to the charges quoted however caused.

7. RISK AND PROPERTY

7.1. Risk of damage to or loss of the Goods shall pass to the Buyer:

7.1.1. in the case of Goods to be delivered at Accepta’s premises, at the time when Accepta notifies the Buyer that the Goods are available for collection; or

7.1.2. in the case of Goods to be delivered otherwise than at Accepta’s premises, at the time of delivery or, if the Buyer wrongfully fails to take delivery of the Goods, the time when Accepta has tendered delivery of the Goods.

7.2. The property in the Goods shall not pass to the Buyer until Accepta has received in cash or cleared funds payment in full of the Price and all other goods agreed to be sold by Accepta to the Buyer for which payment is then due.

7.3. Until such time as the property in the Goods passes to the Buyer, the Buyer shall hold the Goods as Accepta’s fiduciary agent and bailee, and shall keep the Goods separate from those of the Buyer and third parties and properly stored, protected and insured and identified as Accepta’s property, but shall be entitled to resell or use the Goods in the ordinary course of its business.

7.4. Until such time as the property in the Goods passes to the Buyer (and provided the Goods are still in existence and have not been resold), Accepta shall be entitled at any time to require the Buyer to deliver up the Goods to Accepta and, if the Buyer fails to do so forthwith, to enter upon any premises of the Buyer or any third party where the Goods are stored and repossess the Goods.

8. BUYERS OBLIGATIONS
The Buyer shall be responsible at its own expense for:

8.1. the availability and supply of adequate supplies of water, electricity, steam and lighting and other necessary utilities;

8.2. the operation of its own plant and machinery.

8.3. the availability and supply of adequate temperature and humidity control at the premises where the Goods are to be used;

8.4. inform Accepta within five days in writing of any material changes in the site design, materials of construction, operating conditions and uses or requirement of, or in respect to, the system(s) which are used together with or to which the Goods are applied;

8.5. the provision of all such notices as may be required in accordance with the relevant local authority requirements in connection with the disposal of effluent or waste occasioned by use of the Goods;

8.6. indemnifying Accepta (and its employees and/or agents) in respect of any claims which may be made against Accepta (or its employees and/or agents) as a result of the disposal of such effluent or waste occasioned by the use of the Goods.

9. WARRANTIES

9.1. Subject to the conditions set out in clauses 8, 9 and 10 Accepta warrants that the Goods will correspond with the Specification at the time of delivery and will be free from defects in material and workmanship for a period of 12 months from the date of their initial use or 12 months from delivery, whichever is the first to expire or such other period specified in the Order or subsequently agreed between the parties in writing.

9.2. The above warranty is given by Accepta subject to the following conditions:

9.2.1. Accepta shall be under no liability in respect of any defect in the Goods arising from any drawing, design or specification supplied by the Buyer;

9.2.2. Accepta shall be under no liability in respect of any defect arising from fair wear and tear, willful damage, negligence, abnormal working conditions, failure to follow Accepta’s instructions (whether oral or in writing), misuse or alteration or repair of the Goods without Accepta’s approval;

9.2.3. Accepta shall be under no liability under the above warranty (or any other warranty, condition or guarantee) if the total Price has not been paid by the due date for payment;

9.2.4. the above warranty does not extend to parts, materials or equipment not manufactured by Accepta, in respect of which the Buyer shall only be entitled to the benefit of any such warranty or guarantee as is given by the manufacturer to Accepta.

9.3. Accepta will not be liable for any loss whether direct or indirect or consequential or loss of profit or any damage as a result of:

9.3.1. any inaccurate or insufficient information or technical background given to Accepta;

9.3.2. any failure to comply strictly with the instructions, advice or recommendations given to the Buyer by Accepta;

9.3.3. any use or application of the Goods for any purpose other than those detailed in the Specification or advised by Accepta; or

9.3.4. any breach of the obligations set out in clause 8;

9.3.5. any failure to comply with any applicable legislation or any guidelines issued by the Health and Safety Executive or other appropriate regulatory authority current at the time of use of the Goods by the Buyer or any of its employees, agents or sub-contractors.

9.4. Any parameters given in respect of the performance of the Goods are based on the design parameters set out in the Specification and Accepta will not be liable for any failure of the Goods to achieve these parameters unless the operating conditions for the Goods are the same as set out in the Specification and where applicable all chemical regenerants must be commercially pure.

9.5. It is understood that Accepta is not an insurer and insurance (if any) shall be obtained by the Buyer, and that amounts payable to Accepta under the Contract are based upon the value the Goods to be provided hereunder and the scope of Accepta’s liability as set forth herein. Accepta makes no guarantee or warranty that any services rendered in respect of the Goods including any tests of the Goods in respect of their chemical stability or characteristics or shelf life where the Goods are manufactured in accordance with the Specification submitted by the Buyer will avert or prevent occurrences or the consequences thereof which any services are designed to detect.

9.6. Subject as expressly provided in these Conditions, and except where the Goods are sold to a person dealing as a consumer (within the meaning of the Unfair Contract Terms Act 1977), all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.

9.7. Where the Goods are sold under a consumer transaction (as defined by the Consumer Transactions (Restrictions on Statements) Order 1976) the statutory rights of the Buyer are not affected by these Conditions.

9.8. Any claim by the Buyer which is based on any defect in the quantity, quality or condition of the Goods or their failure to correspond with the Specification shall be notified to Accepta within 7 days from the date of delivery or (where the defect or failure was not apparent on reasonable inspection) within a reasonable time after discovery of the defect or failure. If delivery is not refused, and the Buyer does not notify Accepta accordingly, the Buyer shall not be entitled to reject the Goods and Accepta shall have no liability for such defect or failure.

9.9. Where any valid claim in respect of any of the Goods which is based on any defect in the quality or condition of the Goods or their failure to meet the Specification is notified to Accepta in accordance with these Conditions, and provided the Goods are returned to Accepta’s premises carriage paid Accepta will at its option either replace the Goods (or the part in question) free of charge or refund to the Buyer the Price of the Goods (or a proportionate part of the price), but Accepta shall have no further liability to the Buyer.

9.10. Except in respect of death or personal injury caused by Accepta’s negligence, Accepta shall not be liable to the Buyer by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the Contract, for any indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by the negligence of Accepta, its employees or agents or otherwise) which arise out of or in connection with the supply of the Goods or their use or resale by the Buyer and the entire liability of Accepta under or in connection with the Contract shall not exceed the Price, except as expressly provided in these Conditions.

10. INTELLECTUAL PROPERTY INDEMNITY

10.1. If any claim is made against the Buyer that the Goods infringe or that their use or resale infringes any intellectual property rights of any other person, then unless the claim arises from the use of any drawing, design or specification supplied by the Buyer, Accepta shall reimburse the Buyer against all reasonable loss and damages awarded against or incurred by the Buyer in connection with the claim, provided that Accepta is given full control of any proceedings or negotiations in connection with any such claim and the Buyer shall give all assistance to Accepta as it may require and take such steps as Accepta may reasonably require to mitigate or reduce any such loss, damages, costs or expenses for which Accepta is liable to indemnify the Buyer under this clause.

11. BUYERS INDEMNITY

11.1. The Buyer shall indemnity Accepta and keep it indemnified for the duration of the Contract against all injury (including death) to any persons and any loss and/or damage as a result of any act, default or negligence by the Buyer and its employees or agents (other than Accepta or its sub-contractors) and against all claims, demands, proceedings, damages, costs, charges and expenses whatsoever in respect thereof or in relation thereto.

12. INSOLVENCY OF BUYER

12.1. If the Buyer makes any voluntary arrangement with its creditors or becomes bankrupt or becomes subject to an administration order or goes into liquidation or Accepta reasonably apprehends that any of the events mentioned above is about to occur then Accepta shall be entitled to cancel the Contract or suspend any further deliveries under the Contract without any liability to the Buyer, and if the Goods have been delivered but not paid for the price shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary.

13. GENERAL

13.1. Accepta shall not be liable to the Buyer or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of Accepta’s obligations in relation to the Goods, if the delay or failure was due to any cause beyond Accepta’s reasonable control.

13.2. Any notice required or permitted to be given by either party to the other under these Conditions shall be in writing addressed to that party as its registered office or principle place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving the notice.

13.3. No waiver by Accepta of any breach of the Contract by Accepta shall be considered as a waiver of any subsequent breach of the same or any other provision.

13.4. If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected thereby.

13.5. The Contract and its performance shall be governed by the laws of England, and Accepta agrees to submit to the non-exclusive jurisdiction of the English court.

Accepta Ltd – Standard Terms and Conditions of Sale Export

1. DEFINITIONS AND INTERPRETATIONS

1.1 In these Conditions:

“Accepta” means Accepta Ltd and subsidiary, division or trading units of Accepta Ltd;

“Buyer” means the person firm or company so described in the Order;

“Conditions” means the standard terms and conditions of purchase set out in this document and (unless the context otherwise requires) includes any varied or special terms and conditions agreed in writing between Accepta and the Buyer;

“Contract” means the contract of the sale and supply of the Goods and/or the supply and performance of the Services subject to these Conditions;

“Goods” means the Goods (including any instalment of the Goods or any part of them) described in the Order;

“Incoterms” means the international rules for the interpretation of trade terms of the International Chamber of Commerce as in force at the date when the Contract is made (latest Incoterms). Unless the context otherwise requires, any term or expression which is defined in or given a particular meaning by the provisions of Incoterms shall have the same meaning in these Conditions, but if there is any conflict between the provisions of Incoterms and these Conditions, the latter shall prevail.

“Ex works” ex works (EXW) means ex works Trafford Park, Manchester, United Kingdom;

“Order” means any written quotation of Accepta which is accepted by the Buyer, or any written order of the Buyer which is accepted by Accepta for the supply of Goods or performance of Services;

“Price” means the Price of the Goods and/or the charge for the Services;

“Services” means the services (if any) described in the Order;

“Specification” includes any plans, drawings, data, chemical formula or process or other technical requirements or information including Accepta’s Chemical Specification Manual relating to the Goods or Services agreed between the parties.

2. GENERAL BASIS OF SALE

2.1. These Conditions apply to all Contracts for sale of Goods and/or performance of Services by Accepta.

2.2. The placing of an Order by the Buyer for the Goods and/or Services shall constitute acceptance of these Conditions notwithstanding any other terms and conditions subject to which any quotation by Accepta is accepted or purported to be accepted or any such order is made or purported to be made by the Buyer.

2.3. No Order submitted by the Buyer shall be deemed to be accepted by Accepta unless and until confirmed in writing by Accepta’s authorised representative.

2.4. No variation to these Conditions shall be binding unless agreed in writing between the authorised representatives of the Buyer and Accepta.

2.5. The Buyer acknowledges that all advice, instructions or recommendations of Accepta rely and are dependent upon all the information and technical background given to Accepta by the Buyer.

3. Where the Buyer does not specify a particular process, Accepta will not be liable for any defect or failure of the process or entitle the Buyer to withhold payment.

3.1. The Buyer shall be responsible to Accepta for ensuring the accuracy of the terms of any Order (including any applicable Specification) submitted by the Buyer, and for giving Accepta any necessary information relating to the Goods and/or Services pursuant to clause 2.5 or otherwise within a sufficient time to enable Accepta to perform the Contract in accordance with its terms.

3.2. The quantity, quality, description, functionality, facilities, functions, capacity and description of the Goods and/or Services shall, subject as provided in these Conditions, be as specified in the Order and any applicable Specification as set out either in Accepta’s web site or any documents referred to in the Order. In the event of conflict, preference will be given to Accepta’s web site.

3.3. All drawings, illustrations or any product literature or other publications of Accepta must be regarded as approximations only.

3.4. Any Specification supplied by Accepta to the Buyer in connection with the Contract, together with all intellectual property rights in the Specification, shall be the exclusive property of Accepta. The Buyer shall not disclose to any third party or use any such Specification except to the extent that it is or becomes public knowledge through no fault of the Buyer, or as required for the purpose of the Contract. Upon request of Accepta the Buyer will return to Accepta any documents (or other media) in or upon which any part of the Specification has been supplied by Accepta and shall not retain copies thereof.

3.5. If the Goods are to be manufactured or any process is to be applied to the Goods by Accepta in accordance with a Specification submitted by the Buyer, the Buyer shall indemnify Accepta against all loss, damages, costs and expenses awarded against or incurred by Accepta in connection with any claim for infringement of any intellectual property rights of any other person which results from Accepta’s use of the Specification so submitted by the Buyer.

3.6. Accepta reserves the right to make any changes in the Specification of the Goods and/or Services which are required to conform with any statutory or other regulatory requirements applicable to the Goods and/or Services.

3.7. Accepta will provide the Services at the Buyer’s premises and where the Buyer has contracted with Accepta to provide the Services at the premises of a third party all references to the Buyer’s premises in the Contract shall be deemed to be references to the premises where the Services are to be provided

3.8. No Order which has been accepted by Accepta may be cancelled by the Buyer except with the agreement in writing of Accepta and on terms that the Buyer shall indemnify Accepta in full against all loss, costs, damages, charges and expenses incurred by Accepta as a result of cancellation.

3.9. No order which has been accepted by Accepta may be changed or altered by the Buyer except with the agreement in writing of Accepta and payment by the Buyer of a 10% surcharge (calculated as 10% of the Price) to Accepta.

4. PRICE OF THE GOODS

4.1. The Price shall be Accepta’s quoted price. The Price quoted is valid for 30 days only, after which time they may be altered by Accepta without giving notice to the Buyer.

4.2. Accepta reserves the right, by giving notice to the Buyer at any time before delivery, to increase the Price to reflect any increase in the cost to Accepta which is due to any factor beyond the control of Accepta, any change in delivery dates, quantities or the Specifications which is requested by the Buyer, or any delay caused by any instructions of the Buyer or failure of the Buyer to give Accepta adequate or accurate information or instructions.

4.3. Except as otherwise stated under the terms of the Order and unless otherwise agreed in writing between the Buyer and Accepta, the Price is given by Accepta on an ex works basis, and where Accepta agrees to deliver the Goods otherwise than at Accepta’s premises, the Buyer shall be liable to pay Accepta’s charges for transport, packaging and insurance.

4.4. The Buyer shall be responsible for complying with any legislation or regulations governing the importation of the Goods into the country of destination and for the payment of any duties on them.

4.5. The Price is exclusive of any applicable value added tax, which the Buyer shall be additionally liable to pay to Accepta.

5. TERMS OF PAYMENT

5.1. Unless otherwise stipulated in writing by Accepta, payment shall be made prior to delivery of the Goods pursuant to Clause 6 by payment into such Accepta bank account as Accepta may notify to the Buyer in writing.

6. DELIVERY

6.1. Unless otherwise agreed in writing between the Buyer and Accepta, the Goods shall be delivered ex works and Accepta shall be under no obligation to give notice under section 32(3) of the Sale of Goods Act 1979.

6.2. In the case of sales made F.C.A., F.A.S., or F.O.B. UK mainland unless otherwise agreed the Buyer shall upon request by Accepta nominate a carrier or vessel willing to receive the Goods within 30 days from the date of Accepta’s request.

6.3. Unless otherwise agreed in writing in the case of sales made C.I.F., C.I.P., D.D.U. or D.D.P. Accepta will effect marine insurance for the Goods on the terms of the current London Institute Cargo Clauses (All Risks) and may, but is not obliged to, effect war risks insurance.

6.4. The Buyer shall be responsible for arranging for testing and inspection of the Goods at Accepta’s premises before shipment. Accepta shall have no liability for any claim in respect of any defect in the Goods which would be apparent on inspection and which is made after shipment, or in respect of any damage during transit.

6.5. Any dates quoted for delivery of the Goods are approximate only and Accepta shall not be liable for any early or late delivery of the Goods however caused.

6.6. Where the Goods are to be delivered in instalments, each delivery shall constitute a separate contract and failure by Accepta to deliver any one or more of the instalments in accordance with these Conditions or any claim by the Buyer in respect of any one or more instalments shall not entitle the Buyer to treat the Contract as a whole as repudiated.

6.7. If Accepta fails to deliver the Goods (or any instalment) Accepta’s liability shall be limited to the excess (if any) of the cost to the Buyer (in the cheapest available market) of similar goods to replace those not delivered over the Price of the Goods.

6.8. If the Buyer fails to take delivery of the Goods or fails to give Accepta adequate delivery instructions at the time stated for delivery (otherwise than by reason of any Force Majeure or by reason of Accepta’s fault) then, without prejudice to any other right or remedy available to Accepta, Accepta may:

6.8.1. store the Goods until actual delivery and charge the Buyer for the reasonable costs (including insurance) of storage; or

6.8.2. sell the Goods at the best price readily obtainable and (after deducting all reasonable storage and selling expenses) account to the Buyer for the excess over the Price or charge the Buyer for any shortfall below the Price under the Contract.

6.9. Any charges quoted for delivery of the Goods including transport, packaging and insurance are approximate only and Accepta shall not be liable for any changes to the charges quoted however caused.

7. RISK AND PROPERTY

7.1. Risk of damage to or loss of the Goods shall pass to the Buyer:

7.1.1. in the case of Goods to be delivered at Accepta’s premises, at the time when Accepta notifies the Buyer that the Goods are available for collection; or

7.1.2. in the case of Goods to be delivered otherwise than at Accepta’s premises, at the time of delivery or, if the Buyer wrongfully fails to take delivery of the Goods, the time when Accepta has tendered delivery of the Goods.

7.2. The property in the Goods shall not pass to the Buyer until Accepta has received in cash or cleared funds payment in full of the Price and all other goods agreed to be sold by Accepta to the Buyer for which payment is then due.

7.3. Until such time as the property in the Goods passes to the Buyer, the Buyer shall hold the Goods as Accepta’s fiduciary agent and bailee, and shall keep the Goods separate from those of the Buyer and third parties and properly stored, protected and insured and identified as Accepta’s property, but shall be entitled to resell or use the Goods in the ordinary course of its business.

7.4. Until such time as the property in the Goods passes to the Buyer (and provided the Goods are still in existence and have not been resold), Accepta shall be entitled at any time to require the Buyer to deliver up the Goods to Accepta and, if the Buyer fails to do so forthwith, to enter upon any premises of the Buyer or any third party where the Goods are stored and repossess the Goods.

8. BUYERS OBLIGATIONS

The Buyer shall be responsible at its own expense for:

8.1. the availability and supply of adequate supplies of water, electricity, steam and lighting and other necessary utilities;

8.2. the operation of its own plant and machinery;

8.3. the availability and supply of adequate temperature and humidity control at the premises where the Goods are to be used;

8.4. inform Accepta within five days in writing of any material changes in the site design, materials of construction, operating conditions and users or requirements of, or in respect to, the system(s) which are used together with or to which the Goods are applied or which are the subject of the Services provided;

8.5. the provision of adequate and safe unrestricted access to all parts of the Buyer’s premises which shall be necessary in order to permit Accepta to provide the Services;

8.6. providing facilities for storing, lifting or otherwise transporting Accepta’s equipment and materials on the Customer’s premises;

8.7. providing adequate washing and sanitary facilities for Accepta’s staff;

8.8. the disposal of all waste or effluent occasioned by the Services in a manner permissible by the relevant local authority requirements;

8.9. the giving of all such notices as may be required in accordance with the relevant local authority requirements in connection with the disposal of effluent or waste occasioned by the Services;

8.10. indemnifying Accepta (and its employees and agents) in respect of any claims which may be made against Accepta (or its employees and/or agents) as a result of the disposal of such effluent or waste occasioned by the Services by the means provided by the Customer.

9. WARRANTIES

9.1. Subject to the conditions set out below in clauses 8, 9 and 10 Accepta warrants that the Goods will correspond with the Specification at the time of delivery and will be free from defects in material and workmanship for a period of 12 months from the date of their initial use or 12 months from delivery, whichever is the first to expire or such other period specified in the Order or subsequently agreed between the parties in writing.

9.2. The above warranty is given by Accepta subject to the following conditions:

9.2.1. Accepta shall be under no liability in respect of any defect in the Goods arising from any drawing, design or specification supplied by the Buyer;

9.2.2. Accepta shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow Accepta’s instructions (whether oral or in writing), misuse or alteration or repair of the Goods without Accepta’s approval;

9.2.3. Accepta shall be under no liability under the above warranty (or any other warranty, condition or guarantee) if the total Price has not been paid by the due date for payment;

9.2.4. the above warranty does not extend to parts, materials or equipment not manufactured by Accepta, in respect of which the Buyer shall only be entitled to the benefit of any such warranty or guarantee as is given by the manufacturer to Accepta.

9.3. Accepta will not be liable for any loss whether direct or indirect or consequential or loss of profit or any damage as a result of:

9.3.1. any inaccurate or insufficient information or technical background given to Accepta;

9.3.2. any failure to comply strictly with the instructions, advice or recommendations given to the Buyer by Accepta;

9.3.3. any use or application of the Goods for any purpose other than those detailed in the Specification or advised by Accepta; or

9.3.4. any breach of the obligations set out in clause 8;

9.3.5. any failure to comply with any applicable legislation or any guidelines issued by the Health and Safety Executive or other appropriate regulatory authority current at the time of use of the Goods by the Buyer or any of its employees, agents or sub-contractors.

9.4. Any parameters given in respect to the performance of the Goods are based on the design parameters set out in the Specification and Accepta will not be liable for any failure of the Goods to achieve these parameters unless the operating conditions for the Goods are the same as set out in the Specification and where applicable all chemical regenerants must be commercially pure

9.5. Subject to the conditions set out in clause 10 Accepta warrants that the Services will be performed with reasonable skill and care.

9.6. It is understood that Accepta is not an insurer and insurance (if any) shall be obtained by the Buyer, and that amounts payable to Accepta under the Contract are based upon the value the Goods and/or Services to be provided hereunder and the scope of Accepta’s liability as set forth herein. Accepta makes no guarantee or warranty that any Services rendered in respect of the Goods including any tests of the Goods in respect of their chemical stability or characteristics or shelf life where the Goods are manufactured in accordance with a Specification submitted by the Buyer will avert or prevent occurrences or the consequences thereof which the Services are designed to detect.

9.7. Subject as expressly provided in these Conditions, and except where the Goods and/or Services are sold to a person dealing as a consumer (within the meaning of the Unfair Contract Terms Act 1977), all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.

9.8. Where the Goods are sold under a consumer transaction (as defined by the Consumer Transactions (Restrictions on Statements) Order 1976) the statutory rights of the Buyer are not affected by these Conditions.

9.9. Any claim by the Buyer which is based on any defect in the quality or condition of the Goods or their failure to correspond with the Specification shall be notified to Accepta within 7 days from the date of delivery or (where the defect or failure was not apparent on reasonable inspection) within a reasonable time after discovery of the defect or failure. If delivery is not refused, and the Buyer does not notify Accepta accordingly, the Buyer shall not be entitled to reject the Goods and Accepta shall have no liability for such defect or failure.

9.10. Where any valid claim in respect of any of the Goods and/or Services which is based on any defect in the quality or condition of the Goods and/or Services or their failure to meet specification is notified to Accepta in accordance with these Conditions and provided the Goods are returned to Accepta’s premises carriage paid, Accepta will at its option either replace the Goods (or the part in question) and/or Services free of charge or refund to the Buyer the Price of the Goods and/or Services (or a proportionate part of the price), but Accepta shall have no further liability to the Buyer.

9.11. Except in respect of death or personal injury caused by Accepta’s negligence, Accepta shall not be liable to the Buyer by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the Contract, for any indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by the negligence of Accepta, its employees or agents or otherwise) which arise out of or in connection with the supply of the Goods or their use or resale by the Buyer or the performance of the Services, and the entire liability of Accepta under or in connection with the Contract shall not exceed the Price, except as expressly provided in these Conditions.

10. INTELLECTUAL PROPERTY INDEMNITY

10.1. If any claim is made against the Buyer that the Goods infringe or that their use or resale infringes any intellectual property rights of any other person, then unless the claim arises from the use of any drawing, design or specification supplied by the Buyer, Accepta shall reimburse the Buyer against all reasonable loss and damages awarded against or incurred by the Buyer in connection with the claim provided that Accepta is given full control of any proceedings or negotiations in connection with any such claim and the Buyer shall give all assistance to Accepta as it may require and take such steps as Accepta may reasonably require to mitigate or reduce any such loss, damages, costs or expenses for which Accepta is liable to indemnify the Buyer under this clause.

11. BUYERS INDEMNITY

11.1. The Buyer shall indemnify Accepta and keep it indemnified for the duration of the Contract against all injury (including death) to any persons and all loss and/or damage as a result of any act, default or negligence by the Buyer and its employees or agents (other than Accepta or its sub-contractors) and against all claims, demands, proceedings, damages, costs, charges and expenses whatsoever in respect thereof or in relation thereto.

12. INSOLVENCY OF BUYER

12.1. If the Buyer makes any voluntary arrangement with its creditors or becomes bankrupt or becomes subject to an administration order or goes into liquidation or Accepta reasonably apprehends that any of the events mentioned above is about to occur then Accepta shall be entitled to cancel the Contract or suspend any further deliveries under the Contract without any liability to the Buyer, and if the Goods have been delivered but not paid for the price shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary.

13. GENERAL

13.1. Accepta shall not be liable to the Buyer or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of Accepta’s obligations in relation to the Goods, if the delay or failure was due to any cause beyond Accepta’s reasonable control.

13.2. Any notice required or permitted to be given by either party to the other under these Conditions shall be in writing addressed to that party as its registered office or principle place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving the notice.

13.3. No waiver by Accepta of any breach of the Contract by Accepta shall be considered as a waiver of any subsequent breach of the same or any other provision.

13.4. If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected thereby.

13.5. The Contract and its performance shall be governed by the laws of England, and Accepta agrees to submit to the non-exclusive jurisdiction of the English court.

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