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FAQ

Please review our FAQ for answers to many of the most commonly asked questions about Accepta, our products and services. If you are unable to find the answer to your question please let us know on +44 (0) 161 877 2334 or complete our general contact form.


Products

  • What products are available from Accepta?

    Accepta offer an extensive range of high performance water and wastewater treatment chemicals, speciality chemicals, water quality analysis equipment, in-field test kits; and pumps and dosing and control equipment.

  • What treatment products are available?

    Accepta offer a full range of high performance water and wastewater treatment chemicals including antifoams and defoamers, biocides and disinfectants, boiler water treatment products, cooling and closed loop treatments, eco-friendly bacteria and enzyme based products, polymers, odour controllers, reverse osmosis membrane treatments, innovative solid chemicals and much more. Learn more here ... treatment products

  • What analysis equipment is available?

    Accepta offer a full range of high performance water quality analysis equipment and in-field test kits.

    Our product range includes biocide test kits for oxidising and non-oxidising biocides, comparator tests, corrosion monitoring services, portable incubators, laboratory analysis services, microbiology testing and analysis kits, photometers, thermometers, test blocks, hand held test meters, test strips, titration tests and much more. Learn more here ... analysis equipment

  • What control equipment is available?

    Accepta offer a full range of high performance pumps, controllers, meters, generators and equipment.

    Our product range includes boiler system control equipment, brominators and tablet holders, dosing tanks and bunds, chemical mixers, chlorine dioxide generators, dissolved oxygen controllers, chemical dosing pumps, stainless steel grease traps, pH and redox controllers, residual chlorine control equipment, meters for turbidity and suspended solids, water meters and much more. Learn more here ... equipment

Technical Support

  • Is technical support available?

    Yes. Accepta have fully-trained technical staff available to answer any questions that you may have about Accepta products.

    You can either call our dedicated technical support team on +44 (0) 845 519 89 90 or use our contact form to get the answers you need.

  • Is technical training available?

    Yes. Accepta offer an extensive range of water treatment training courses designed specifically for engineers, facilities managers and water treatment professionals.

    Courses deliver a highly effective combination of theory, case study review and practical application through classroom and workshop activities. Learn more here ... water treatment training

Partnering with Accepta

  • How do I become an Accepta distributor?

    As a leader in the international speciality chemicals sector Accepta are always interested in establishing mutually beneficial distributor relationships with high performing local businesses.

    Whilst we have stringent distributor and partner expectations, if you are interested in growing your business and becoming an exclusive distributor and you are a well established, ambitious organisation committed to first class customer support, service delivery and excellence, please click here to learn mo

  • Where are distributor opportunities located?

    Accepta products are available in most international markets through agents, distributors and via direct sales. Please contact us if you are interested in securing a distributorship for Accepta products in your local market.

  • What support is available for distributors and partners?

    Accepta offer an extensive support programme developed specifically for both new and existing distributors and partners.

    Our support programme is designed to optimise distributor performance and includes extensive product training, technical training, sales training, dedicated technical support and specialist back-up, marketing materials, sales opportunity targeting and much more. To learn more about our exclusive distributor programme click here.

Product Prices & Orders

  • How do I review Accepta product prices?

    Product prices are not available on our website. If you require a product quotation you can either call our dedicated sales support team on +44 (0) 161 877 2334, email This email address is being protected from spambots. You need JavaScript enabled to view it. or simply complete our sales enquiry form.

  • How do I purchase products?

    If you would like to purchase any Accepta product you can call our dedicated order processing team on +44 (0) 161 877 2334, email This email address is being protected from spambots. You need JavaScript enabled to view it. or simply complete our order processing form.

  • What currencies are quoted?

    Accepta product prices are quoted GB Sterling, ex-works and exclude tax, delivery, insurance, additional modal requirements for packing, documentation and consular documents.

  • What are Accepta’s terms and conditions of sale?

    Accepta’s terms and conditions of sale can be found here … terms and conditions

Transport & Logistics

  • How are Accepta products delivered?

    Our logistics specialists have extensive transport and logistics expertise covering the supply and distribution of both hazardous and non-hazardous goods to destinations around the United Kingdom and internationally.

    Delivery methods include direct pump-overs, commercial road vehicles, bulk tankers, sea and air freight.

  • Can products be delivered internationally?

    If Accepta products are not available locally via one of our distributors or agents then yes, products can be delivered internationally.

    Our extensive logistics experience extends globally allowing us to send products via road, sea or air freight to most destinations. For further details please contact us.

About Accepta

  • About Accepta

    Accepta are UK based leaders in the international speciality chemicals sector serving environmental markets around the globe.

    Our innovative, technically advanced products and services deliver performance enhancements to a wide range of commercial, manufacturing, industrial and process markets.

  • How do I contact Accepta?

    Our contact details can be found on our contact us page.

  • Quality standards and ISO 9001?

    Achieving consistently high quality standards is a fundamental part of Accepta’s business model. We operate to, and have successfully achieved the quality management standard ISO 9001:2008 - Registration Certificate Number: FS 535845.
  • Environmental standards and ISO 14001?

    Accepta encourage respect for the environment and the adoption of an environmentally responsible attitude in the fulfilment of our business objectives. We operate to, and have successfully achieved the environmental management standard ISO 14001:2004 - Registration Certificate Number: EMS 578870.

World Class Expertise

Accepta work with industry worldwide delivering practical, cost effective solutions to resolve complex problems. If you require technical assistance, or information about our water treatment chemicals and other speciality products, please contact our dedicated technical support team on:

+44 (0) 845 519 89 90 or complete our Technical Support form.

Expert Training

Develop your skills with our internationally recognised water and wastewater treatment training courses. Delivered by world leading industry experts and designed for engineers, facilities managers and environmental professionals... water treatment training.

Keep upto date with our extensive library of good practice guides, latest research, regulatory updates, news and more... knowledge base.

Custom Chemical Manufacturing

Accepta offer custom chemical manufacturing, specialist toll blending and white label production services for our own water treatment chemicals and client specific formulations to UK and international customers.

To discover how you could benefit from our environmentally sensitive, quality driven chemical manufacturing capabilities please call us on +44 (0) 161 877 2334 or contact us.

International Distributor Opportunities

Accepta's innovative, quality driven customer focused business model creates exciting global supply chain and distributor opportunities for established and ambitious businesses currently active within the water treatment, wastewater treatment and environmental services sectors around the world.

If you are interested in becoming an exclusive international distributor of Accepta water treatment technologies please click here to learn more.

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