Please review our FAQ for answers to many of the most commonly asked questions about Accepta, our products and services. If you are unable to find the answer to your question please let us know on +44 (0) 161 877 2334 or complete our general contact form.
What products are available from Accepta?
Accepta offer an extensive range of high performance water and wastewater treatment chemicals, speciality chemicals, water quality analysis equipment, in-field test kits; and pumps and dosing and control equipment.
What treatment products are available?
Accepta offer a full range of high performance water and wastewater treatment chemicals including antifoams and defoamers, biocides and disinfectants, boiler water treatment products, cooling and closed loop treatments, eco-friendly bacteria and enzyme based products, polymers, odour controllers, reverse osmosis membrane treatments, innovative solid chemicals and much more. Learn more here ... treatment products
What analysis equipment is available?
Accepta offer a full range of high performance water quality analysis equipment and in-field test kits.
Our product range includes biocide test kits for oxidising and non-oxidising biocides, comparator tests, corrosion monitoring services, portable incubators, laboratory analysis services, microbiology testing and analysis kits, photometers, thermometers, test blocks, hand held test meters, test strips, titration tests and much more. Learn more here ... analysis equipment
What control equipment is available?
Accepta offer a full range of high performance pumps, controllers, meters, generators and equipment.
Our product range includes boiler system control equipment, brominators and tablet holders, dosing tanks and bunds, chemical mixers, chlorine dioxide generators, dissolved oxygen controllers, chemical dosing pumps, stainless steel grease traps, pH and redox controllers, residual chlorine control equipment, meters for turbidity and suspended solids, water meters and much more. Learn more here ... equipment
Is technical support available?
Yes. Accepta have fully-trained technical staff available to answer any questions that you may have about Accepta products.
You can either call our dedicated technical support team on +44 (0) 845 519 89 90 or use our contact form to get the answers you need.
Is technical training available?
Yes. Accepta offer an extensive range of water treatment training courses designed specifically for engineers, facilities managers and water treatment professionals.
Courses deliver a highly effective combination of theory, case study review and practical application through classroom and workshop activities. Learn more here ... water treatment training
Partnering with Accepta
How do I become an Accepta distributor?
As a leader in the international speciality chemicals sector Accepta are always interested in establishing mutually beneficial distributor relationships with high performing local businesses.
Whilst we have stringent distributor and partner expectations, if you are interested in becoming a distributor and you are a well established, ambitious organisation committed to first class customer support, service delivery and excellence, please contact us today.
Where are distributor opportunities located?
Accepta products are available in most international markets through agents, distributors and via direct sales. Please contact us if you are interested in securing a distributorship for Accepta products in your local market.
What support is available for distributors and partners?
Accepta offer an extensive support programme developed specifically for both new and existing distributors and partners.
Our support programme is designed to optimise distributor performance and includes extensive product training, technical training, sales training, dedicated technical support and specialist back-up, marketing materials, sales opportunity targeting and much more.
Product Prices & Orders
How do I review Accepta product prices?
How do I purchase products?
What currencies are quoted?
Accepta product prices are quoted GB Sterling, ex-works and exclude tax, delivery, insurance, additional modal requirements for packing, documentation and consular documents.
Transport & Logistics
How are Accepta products delivered?
Our logistics specialists have extensive transport and logistics expertise covering the supply and distribution of both hazardous and non-hazardous goods to destinations around the United Kingdom and internationally.
Delivery methods include direct pump-overs, commercial road vehicles, bulk tankers, sea and air freight.
Can products be delivered internationally?
If Accepta products are not available locally via one of our distributors or agents then yes, products can be delivered internationally.
Our extensive logistics experience extends globally allowing us to send products via road, sea or air freight to most destinations. For further details please contact us.
Accepta are UK based leaders in the international speciality chemicals sector serving environmental markets around the globe.
Our innovative, technically advanced products and services deliver performance enhancements to a wide range of commercial, manufacturing, industrial and process markets.
Quality standards and ISO 9001?Achieving consistently high quality standards is a fundamental part of Accepta’s business model. We operate to, and have successfully achieved the quality management standard ISO 9001:2008 - Registration Certificate Number: FS 535845.
Environmental standards and ISO 14001?Accepta encourage respect for the environment and the adoption of an environmentally responsible attitude in the fulfilment of our business objectives. We operate to, and have successfully achieved the environmental management standard ISO 14001:2004 - Registration Certificate Number: EMS 578870.